Medication Refills for patients not being seen in person are purely at the discretion of the prescribing physician.
Typically, when available, these refills are for established, active patients with scheduled, upcoming physician appointments. If approved, a refill request received by 12:00pm that does not require a written prescription, and is without concern and not for controlled substances, will typically be available within one business day.
Written prescriptions, prescriptions for controlled substances, and requests received after 12:00pm, if without concern and approved, will typically require two full business days to complete.
Atypical requests, and refill requests that are of concern, will typically take longer, if available at all.
Thank you for your understanding in this matter.